SCI is now part of Metro Supply Chain Inc!

Supply Chain Solutions for Technology Products and Services

Streamline your operations and optimize your product lifecycles with our specialized end-to-end supply chain management and technical services. SCI is your dedicated team of experts, managing every stage of your technology supply chain—from configuration and installation to repairs, returns, and refurbishment.

Work with Technology Industry Supply Chain Experts

For over 30 years, SCI has been the trusted partner of leading technology companies, managing their supply chain needs for everything from self-serve kiosks to office equipment and telecommunications. We have extensive experience delivering comprehensive lifecycle solutions across Canada’s largest and most intricate technology networks.

When you choose SCI, you’ll benefit from the convenience of working with a single, integrated partner, providing seamless project planning and communication through one main point of contact. From warehouse and transportation management to white glove delivery, installation, enhanced technical services, and reverse logistics, you can trust that your technology products are in expert hands.

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Technology Industry Supply Chain Specializations

Self-Serve Kiosk Lifecycle Management

SCI has the expertise to keep your kiosk projects on time and on budget, with best-in-class customer service. From parcel lockers to self-serve check-in counters and POS machines, trust our experienced team to plan, execute, and support your kiosk and self-service projects coast-to-coast.

Telecommunications Support

From staging and distribution to refurbishment and recycling, our deep-rooted industry expertise and vast coast-to-coast network can help you stay competitive with a streamlined supply chain for your telecommunications products and services. 

Retail/Technology Product Displays

Choose SCI for reliable, professional installation services that bring your product displays and store fixtures to life. With precision, efficiency, and a commitment to excellence, we transform your retail space into an interactive showcase. 

Technical Services

Trust our certified technicians to provide end-to-end support for your technology products including staging and configuration, network connection, installation, break-fix and swap, and repair and refurbishment.

End-End Technology Solutions; One Integrated Partner

By partnering with SCI, you can concentrate on your core technology and business strengths, while we deliver seamless, worry-free supply chain solutions.

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Canadian Expertise and Coast-to-Coast Reach

When you work with SCI, you’ll tap into our extensive coast-to-coast supply chain partner network. With distribution facilities and transportation hubs across Canada, we have the most robust infrastructure for all your national technology programs. Our network can reach 94% of the Canadian population in under 4 hours.

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Repair and Refurbishment Services

A returned, or broken product doesn’t have to be the end of its lifecycle. You’ll find cost savings and operational efficiencies with our unique repair and refurbishment services. SCI can repair customer products on-site, or at our specialized repair depots, as well as refurbish goods for resale.

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Maximize Uptime with Local Field Services and Trained Technicians

SCI’s field services include break/fix, swap, assembly, install, network set-up, training, and demo. Our in-house, locally situated technicians fix issues on site, which eliminates the potential risk and extra cost of hiring additional staff or working with multiple vendors.

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Convenient and Comprehensive Inventory and Forward Stocking Critical Parts Management

Leverage 35+ forward stocking critical parts locations across Canada, same-day courier parts delivery, and technology pick-up/drop-off to maximize repair efficiency across your supply chain while minimizing costly down-time of your technology products and services.

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Safe and Secure White Glove Solutions

Trust SCI to handle your unique, high value technology products properly and securely. Whether your shipment is fragile, oversized or needs specialized installation, our highly trained, professional white glove transportation teams will deliver, install, assemble, and configure it all with the utmost care and expertise.

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Work with One Trusted Technology Solutions Partner

End-to-end project planning and management from a central provider keeps your technology projects on time and on budget, with seamless communication through one main point of contact. Working with SCI as your technology supply chain partner means you’ll have less vendors, can augment staffing requirements, and reduce touchpoints.

Customized Technology Industry Services

Build a supply chain with customized services that support every stage of your products’ lifecycles.

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Order Fulfillment

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Order Fulfillment

From customer orders to new installations and field services, fulfill every order with efficiency and accuracy.

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Inventory Management

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Inventory Management

Confidently manage original products, consumable items, and spare parts with our integrated inventory management system.

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White Glove Services

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White Glove Services

From servers to digital signage, trust our certified professionals to handle your valuable high-tech equipment with extreme care.

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Packaging and Kitting

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Packaging and Kitting

From retail displays to custom device packages, trust our team to accurately assemble and kit your products.

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Installation

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Installation

Delight your customers with our installation services including set-up, staff training, equipment swapping, network connectivity, and more.

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Staging and Configuration

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Staging and Configuration

Maximize efficiency on-site with skilled technicians who can expertly handle your pre-installation configuration, staging, and preparation.

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Repair and Refurbishment

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Repair and Refurbishment

Reduce waste and improve operations with our on-site and remote re-conditioning and certified repair services.

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Point-of-Sale Technology Support

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Point-of-Sale Technology Support

Keep your critical POS and self-service technologies working properly every time.

What Our Clients Are Saying

Technology Products and Services Insights

End-to-End 3PL Technology Lifecycle Management Solutions: From Warehousing to Reverse Logistics.

End-to-end project planning and management from a central provider keeps your program on time, on budget, and will improve your customer experience. 

How SCI’s Technology Lifecycle Solutions Streamlined Operations for a Leading Office Equipment Company.

For 30+ years SCI has partnered with a leading Office Equipment Company to provide an ever-evolving array of 3PL service offerings.

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Scale Your Business with SCI

Stay ahead of your competition with a 3PL partner that can continuously innovate processes and improve your customer service.

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